Support Impersonation Active: Viewing HyperX Esports Arena
Ticket: CK-SUP-8921
Auto-expires in 44m
Control Plane Overview
Platform Operational
Session: 14:59
Active Venues
48
+4 new this month
Monthly Run Rate
₹4,82,000
+18.4% MoM
Online Stations
842
94.2% Fleet Active
WhatsApp Dispatches
128.4k
99.8% Delivery Rate
Active Organizations & Fleet Directory
PostgreSQL multi-tenant accounts with subscription synchronization
| Organization | Branch Location | Plan Tier | License Key | Status | Stations | Monthly Fee | Action |
|---|
Organizations Directory
Manage customer gaming centres and provision tenant branches
| Organization Name | Contact Email | Plan | Max Stations | Status | Actions |
|---|
Subscription Plans & Feature Entitlements
Commercial SaaS subscription tiers and plan entitlements matrix
Free Community
Trial evaluations and indie dens.
₹0 / mo
- Up to 10 Stations
- Fast Session Start
- Cash & UPI Settle
- Manual wa.me links
Starter Lounge
Single-venue esports lounges.
₹4,999 / mo
- Up to 25 Stations
- Counter POS & F&B Inventory
- Thermal Receipts (58mm/80mm)
- WhatsApp Desktop Agent
Pro Annual
POPULAR
High-occupancy esports centres.
₹18,500 / mo
- Up to 60 Stations
- CRM 360 & Roaming Passes
- Dynamic Tiered Pricing
- Retention Opportunities Feed
- Single-Elimination Tournaments
Enterprise Fleet
Multi-branch regional chains.
₹45,000 / mo
- Unlimited Stations
- Universal Minute Wallets
- Hardware MTBF Tracking
- Dedicated WhatsApp Relay
- Ed25519 Support Impersonation
Subscriptions & Invoicing State
Recurring billing status, grace periods, and payment recovery
| Organization | Plan Tier | Billing Interval | Next Invoice Date | Amount | Status | Actions |
|---|
Polymorphic Licensing Engine
Cryptographically verified operational keys (Issue, Transfer, Revoke)
| License Key | Organization | Plan Type | Issued Date | Expires | Station Cap | Status | Actions |
|---|
Fleet Usage Metering & Quotas
Monthly tracked player hours, WhatsApp dispatches, and in-store F&B GMV
| Organization | Player Hours Logged | WhatsApp Dispatches | In-Store F&B GMV | Quota Status |
|---|
WhatsApp Desktop Agents Fleet Monitor
Live status of cashier counter PCs running the background service (DEC-004)
| Venue / Organization | Version | Ping Latency | Last Heartbeat | Pending Queue | Dispatched Today | Status | Actions |
|---|
Feature Flags & Tenant Precedence (DEC-002)
Global feature toggles and per-organization override rules
| Flag Key | Description | Global Precedence | Tenant Scope | State |
|---|
Cryptographic Support Impersonation (DEC-005)
Issue short-lived (max 45m) Ed25519 support access tokens with immutable audit attribution
Immutable Platform Audit Trail
Cryptographically verified security and operations ledger stored in PostgreSQL
| Timestamp | Staff Actor | Action | Tenant Target | IP Address | Details |
|---|
Infrastructure & Telemetry Health Probes
Direct live telemetry to Supabase databases and Cloudflare Edge PoP
Supabase Primary DB
CONNECTED
Host: db.eonubsggsqdehlkjavcz...
Port: 5432 (SSL Strict)
Latency: 38ms
Pool: 4 / 50 Active
Port: 5432 (SSL Strict)
Latency: 38ms
Pool: 4 / 50 Active
Supabase Gaming DB
CONNECTED
Host: db.utvggoatmenmzlropwjt...
Port: 5432 (SSL Strict)
Latency: 41ms
Pool: 6 / 50 Active
Port: 5432 (SSL Strict)
Latency: 41ms
Pool: 6 / 50 Active
Cloudflare Edge Workers
OPERATIONAL
Active PoP: BLR (Bangalore)
Security: TLS 1.3 Strict
Worker Errors (24h): 0.00%
Deployment: Global Active
Security: TLS 1.3 Strict
Worker Errors (24h): 0.00%
Deployment: Global Active